Siobhan O Sullivan

Discussion paper

The prime provider model: an opportunity for better public service delivery?

The University of Melbourne in partnership with the Brotherhood of St Laurence is developing a research program that aims to critically examine ‘ prime ’ or ‘ lead ’ provider models of public service delivery. This discussion paper forms part of the initial exploration and...

Activating states: transforming the delivery of 'welfare to work' services in Australia, the UK and the Netherlands

The frontline delivery of welfare-to-work services for the unemployed has changed significantly over the past ten years in response to structural and ideological pressures. Using benchmark data collected ten years ago, the Activating States project aims to analyse whether and how the activation of welfare...