This Technical Report details the Federation 2020 Workforce Survey project methodology, survey development and testing, survey topics, details of standardised scales included in the survey, response rates and recruitment and the analytical approach.

This report focuses on workforce profile, namely the social and demographic characteristics of the workforce, working arrangements, employment conditions and areas of legal practice.

This research report examines how administrative data is collected and used in the Victorian civil justice system.

While technology and the way information is available to people have changed markedly since the Legal Australia-Wide (LAW) Survey was conducted in 2008, this paper reports important evidence concerning Australians’ use of self-help resources (SHRs) for legal problems at that time based on new analysis of LAW Survey data.

This paper was developed to support Legal Aid NSW undertake a review of their client intake and triage services. It provides a conceptual basis for further investigating and developing a systematic triage service model.