Price caps are a core regulatory tool of the National Disability Insurance Scheme (NDIS). This paper examines how market prices and service volumes responded to the July 2025 NDIS price caps adjustments. The results suggest that price cap adjustments affect both expenditure and service provision, highlighting a trade-off that warrants ongoing monitoring of provider behaviour.

This guide to the Australian Consumer Law (ACL), has been developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the law. It covers unsolicited supplies, unsolicited consumer agreements, lay-by agreements, pricing, proof of transaction and itemised bills, gift cards, referral selling, pyramid schemes, harassment and coercion.

The NSW Government requested this review, to consider reforms that would improve the efficiency, fairness, simplicity and transparency of road toll pricing in New South Wales. The review was also asked to consider relevant competition and regulation questions. The reviewers consider that reform is especially needed because the present system has diminishing legitimacy in the...

This consultation paper seeks feedback on the costs of caring for children and young people in out-of-home care in New South Wales as part of a review of government and non-government services.

This report analyses the impact of unfair industry practices in the markets for essential goods and services such as energy, water, financial services, broadband, and food; sets out why markets, regulators and the government have failed low-income households; and makes recommendations to tackle the poverty premium and make markets work for low-income families.