Protecting consumers when they are most vulnerable has long been a core focus of consumer policy. This report discusses the nature and scale of consumer vulnerability in the digital age, including its evolving conceptualisation, the role of emerging digital trends, and the legal and regulatory measures available for consumer policy in different jurisdictions.

Papua New Guinea (PNG) has a small, but rapidly growing digital footprint, with new mobile phone, internet, and social media users joining the digital realm every year. The author of this report argues that supporting PNG’s digital transformation will unleash the massive potential for positive economic and social change within PNG’s youth sector.

This resource outlines the Connected Communities approach to digital inclusion and its outcomes for participants and community workers. It has been written for digital inclusion advocates, practitioners, and those who fund digital inclusion work, and presents a more impactful way to plan and deliver digital inclusion activities, side-by-side with community.

This report takes account of Small and Medium Enterprises (SMEs) digital transformation policies in the APEC region, developing recommendations for measuring the effectiveness and impact of such policies, whilst delivering policy recommendations for the design of public policies on supporting SMEs.

The Ithaka S+R Library Survey has examined leadership and strategic perspectives in the field by surveying library deans and directors nationally on a triennial basis since 2010. In this sixth iteration of the project, researchers continue to track high-level issues of strategy, leadership, budget, staffing and institutional alignment.