This report takes account of Small and Medium Enterprises (SMEs) digital transformation policies in the APEC region, developing recommendations for measuring the effectiveness and impact of such policies, while delivering policy recommendations for the design of public policies on supporting SMEs.

The report complements the efforts of APEC and other economies and organisations endeavoured to understand digital processes, examining, for example, aspects of e-commerce or the regulatory environment for data management.

In addition, it presents a digital transformation framework that is vital to the success of digital transformation policies, as it provides a common reference point for their creation, implementation, and monitoring. A framework also acts as a roadmap that can evolve as the needs of individuals and businesses change.