This evaluation was conducted to assess the efficiency, effectiveness, accessibility and participant experiences of the Online Job Seeker Classification Instrument (JSCI) trial. It aimed to identify the advantages and disadvantages of the digital platform, define vulnerable cohorts requiring targeted support, analyse data integrity against traditional phone and face-to-face interviews and uncover system barriers to optimise...

This evaluation found the 'Be Connected' program has had a significant impact on building the digital skills, confidence and online safety practices of older Australians. It finds that the program represents an appropriate, effective and efficient investment in the digital inclusion of older Australians.

This report is intended to act as a resource for any individual – or organisation – with an interest in building capacity in their sector to improve outcomes for users and organisations. While the learning stems primarily from the Carnegie UK Trust’s #NotWithoutMe accelerator programme, the report provides useful insights and a range of considerations...

Sixteen million people across Europe were unemployed in September 2020, a rise of about two million since the beginning of the pandemic. FutureFit is a major training and research project up-skilling over 1,000 workers at risk of job displacement. This report presents the findings from the programmes in Sweden, Denmark and Finland, where the training...

This report aims to better understand how not-for-profit organisations across Australia and New Zealand are using technology in order to recognise areas of growth and where improvement is needed. Now in its fifth year, this report provides a benchmark for all not-for-profit organisations across the region to ensure they are using technology the best way...