The AMA Private Health Insurance Report Card 2019 provides consumers with clear, simple information about how health insurance really works. However, it again highlights an insurance system under pressure.

This report provides a summary of the findings from a collaborative research project between RMIT’s Behavioural Business Lab and the Consumer Policy Research Centre. This research has produced unique empirical data about the value of service quality and how it affects consumer choice in the context of the Victorian retail energy market.

The 2019 Consumer Payments Survey (CPS) showed that Australians are continuing to switch to electronic payment methods in preference to cash for their day-to-day transactions. More recently, the switch to electronic payment methods is likely to have accelerated as a result of consumer and merchant responses to COVID-19.

The ACCC is releasing this issues paper to invite industry participants and other interested parties to provide views and information on the operation of app marketplaces. This issues paper is accompanied by two fact sheets containing key issues and questions for consumers and app developers.

This report exploring public attitudes towards healthy eating finds that the food market in the UK is not working for consumers, with too many in the UK facing significant barriers to eating healthy diets.