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Consumer behaviour

Alternative labels
Consumer engagement
Consumer expectation
Subject Hierarchy
Broader terms
Behavioural economics
Current term
Consumer behaviour
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APO URI

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Report

Recent developments in artificial intelligence: industry snapshot


This artificial intelligence (AI) snapshot shows recent trends and developments in generative AI. It found that the expansion of AI-enabled products and services offers opportunities for consumers and businesses, yet it also carries the risk of introducing new challenges and amplifying existing consumer problems.
Survey Report

5G and consumer adoption


This representative national survey of Australians reveals that consumers are experiencing 5G as a gradual transition rather than a revolution. The report reveals popular consumer use cases for 5G home internet and 5G mobile. It also discusses the fixed-line market where there are signs that 5G Home Internet is becoming a viable alternative to the...
Report

Measuring up: leveraging consumer demand to drive agricultural sustainability


Despite the ongoing work by farmers to innovate their practices to produce high quality food more sustainably, the environmental impacts of agriculture are hard to ignore. This paper proposes a consumer-facing agricultural sustainability star rating system, displayed on product packaging. Designed to be credible, practical and adaptable, the system would reward sustainable farming practices while...
Briefing paper

Should the JobSeeker payment be paid more often?


This paper explores the idea of halving the JobSeeker payment but doubling its frequency from a fortnightly to weekly payment. The paper documents JobSeeker recipient spending patterns and finds they face more financial stress, experience greater spending volatility and withdraw higher rates of cash than New Zealand recipients who receive weekly payments.
Literature review

Stigma in government services


A literature review to understand how some Australian Government services could become stigmatised, and how stigma could be reduced in the policy design and delivery of Australian Government services. It found that there are different ways stigma can be experienced by Australians and different drivers of government services stigma including public attitudes, policy settings and...