Consumer behaviour
Alternative labels
Consumer engagement
Consumer expectation
Conference paper
Aboriginal engagement, Aboriginal evaluation: owning an evaluation through comprehensive co-design
This paper introduces the project governance and the co-creation of an Aboriginal advisory group and explains the lengthy, but critical, collaborative process the advisory group then used to develop an agreed evaluation logic model to inform the design of the evaluation.
Strategy
Northern Territory’s tourism industry strategy 2030
The Northern Territory’s Tourism Industry Strategy 2030 sets the direction of tourism in the Territory for the next ten years.
Report
Independent review of the Greenhouse and Energy Minimum Standards (GEMS) Act 2012: final report
The Australian government has released this final report of the Independent Review of the Greenhouse and Energy Minimum Standards Act 2012 (GEMS Act). The review is a statutory requirement to ensure the GEMS Act remains appropriate and effective in reducing Australia’s energy consumption and greenhouse gas emissions. Ms Anna Collyer, a partner at law firm...
Draft report
Customer loyalty schemes: draft report
The purpose of this report is to highlight the consumer and competition issues associated with customer loyalty schemes to educate consumers and to inform the industry of the ACCC’s concerns with certain practices.
Report
Australian loyalty schemes: a Loyalty & Reward Co report for the ACCC
The ACCC commissioned the following report from an industry expert, Loyalty & Reward Co., to help inform its analysis of customer loyalty schemes.