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Consumer behaviour

Alternative labels
Consumer engagement
Consumer expectation
Subject Hierarchy
Broader terms
Behavioural economics
Current term
Consumer behaviour
Permalinks
APO URI

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Conference paper

Aboriginal engagement, Aboriginal evaluation: owning an evaluation through comprehensive co-design


This paper introduces the project governance and the co-creation of an Aboriginal advisory group and explains the lengthy, but critical, collaborative process the advisory group then used to develop an agreed evaluation logic model to inform the design of the evaluation.
Strategy

Northern Territory’s tourism industry strategy 2030


The Northern Territory’s Tourism Industry Strategy 2030 sets the direction of tourism in the Territory for the next ten years.
Report

Independent review of the Greenhouse and Energy Minimum Standards (GEMS) Act 2012: final report


The Australian government has released this final report of the Independent Review of the Greenhouse and Energy Minimum Standards Act 2012 (GEMS Act). The review is a statutory requirement to ensure the GEMS Act remains appropriate and effective in reducing Australia’s energy consumption and greenhouse gas emissions. Ms Anna Collyer, a partner at law firm...
Draft report

Customer loyalty schemes: draft report


The purpose of this report is to highlight the consumer and competition issues associated with customer loyalty schemes to educate consumers and to inform the industry of the ACCC’s concerns with certain practices.
Report

Australian loyalty schemes: a Loyalty & Reward Co report for the ACCC


The ACCC commissioned the following report from an industry expert, Loyalty & Reward Co., to help inform its analysis of customer loyalty schemes.