Public service reform in the United Kingdom stands at a crossroads. This paper focusses on culture: why promising reforms struggle to get through the central government system in the first place, and even more so to embed themselves for any length of time. It identifies five major barriers to a more reforming culture in central...

The Australian Public Service (APS) Employee Census is an annual employee perception survey of the workforce. It collects employee opinions and perspectives on a range of topics, such as employee engagement, leadership, communication, innovation, and wellbeing. 91% of APS employees reported they are happy to go the extra mile at work.

The Office of the Official Secretary to the Governor-General supports the Governor-General to fulfil their constitutional, ceremonial, community and Commander-in-Chief responsibilities. The focus of this review was to identify opportunities for enhancing efficiency and effectiveness within the Office. It provides 22 recommendations to improve performance.

This report is part of the Ombudsman's ongoing investigation into instances where the Department of Home Affairs detained people it suspected to be unlawful non-citizens, but later identified they were not unlawful and released them from detention. Since monitoring began 2005, the same types of errors are causing people to be wrongfully detained.

This report investigated whether the Department of Employment and Workplace Relations and Services Australia cancelled job seekers’ income support in a lawful manner by using automated processes and the safeguards they established to ensure future cancellation decisions are lawful, fair and reasonable. It found that the agencies’ cancellation of income support was not lawful and...