The John Morony case study, based on detailed interviews with 52 participants, provides an example of how to empower frontline managers to deliver better frontline services.

Seeking to inform the Care Quality Commission’s approach to assessing and encouraging improvement cultures whilst maintaining a strong regulatory role, this review explores the role and characteristics of good improvement cultures and the enablers and barriers influencing improvement in health and adult social care.

This article explores the use of ratings in regulatory contexts and outlines why ratings are a useful tool for regulators as well as for consumer protection, using three examples of ratings programs in action.

​​​​​​​This paper reports on the first phase of the quality improvement work to better understand practitioner distress and consider further improvements to manage and mitigate that distress during a regulatory process.

This report reviews existing literature on the characteristics and assessment of environmental regulations in agriculture. It finds that direct evidence on the outcomes and cost-effectiveness of agri-environmental regulations is generally limited and situation-specific.