Quality management
Alternative labels
Quality improvement
Quality control
Working paper
Two interventions for mitigating the harms of greenwashing on consumer perceptions
To identify the impact of greenwashing, and to test potential interventions, the authors of this paper designed an online experiment featuring a series of three advertisements featuring hypothetical companies. This paper outlines the findings from their research.
Report
Own Motion Inquiry into Aspects of Supported Accommodation: inquiry report
The purpose of this inquiry was to enable the NDIS Commissioner to identify trends in issues that are occurring in supported accommodation, what is causing those issues, and how the NDIS Commission can use its powers to support the delivery of higher standards of support in these settings.
Evaluation
Tell Touch – a digital health intervention for the aged care sector: an evaluation pilot
This project reports on a pilot evaluation of Tell Touch - a digital communication application. Tell Touch was developed as a feedback and complaints tool for use in aged care homes to protect older residents by measuring the extent of quality care provided and to meet Aged Care Quality and Safety Commission standards.
Working paper
Digital higher education: emerging quality standards, practices and supports
Public authorities across the OECD have started to reflect on how to embed the quality assurance (QA) of digital education into their existing QA frameworks for higher education. This working paper aims to assist policy-makers as they seek to adapt their higher education QA systems to digital education.
Report
2021 Review of the Disability Services Act 2011: consultation outcomes report
The Tasmanian government has recently undertaken a comprehensive review of the Disability Services Act 2011 to help deliver better outcomes for people with disability through high-quality and safe services. This report details what was heard through the consultation process about what needs to stay in the Act, what needs to be updated or added, and...