Quality management
Alternative labels
Quality improvement
Quality control
Journal article
Governing for quality and safeguarding: what might disability service provider boards learn from others?
This article outlines a model for researching the boards of disability service providers and their influence on quality and safeguarding, and contributes ideas towards a research agenda.
Discussion paper
Occasional Paper 8: The first decade of the NQF
This paper provides a high-level overview of the National Quality Framework (NQF), highlights a number of changes that have occurred over the last 10 years, and summarises a range of projects and strategies in place to ensure the NQF remains fit for purpose.
Briefing paper
Quality of life tools to support measurement of aged care quality
This paper argues that it is essential that Australia establish a set of long-term and comprehensive indicators of quality in aged care provision. These must not only be both realistic and attainable - they must meet public expectations for high quality, caring, person-centred aged care.
Working paper
Developing international benchmarks of patient safety culture in hospital care
Improving patient safety culture (PSC) is a significant priority for OECD countries as they work to improve healthcare quality and safety. This document reports on patient safety within hospitals across the OECD.
Report
Report of the Inquiry into the NDIS Quality and Safeguards Commission
This inquiry provided the opportunity for people with disability, families and carers, disability service providers, representative organisations, and other key stakeholders to share their views regarding the effectiveness of the Commission in ensuring safe, quality services for people with disability.