Recently there has been a move towards incorporating ethnographic practices into the research phase of the design process. Groundbreaking work has been done by design consultancies like IDEO (2001), and by trend-predictors such as The Future Laboratory. Large corporations (BMW, Philips and Mark & Spencer) employ ethnographic methods to gather data on the use of...

People who traditionally find it difficult to enjoy and participate in Scotland's cultural and creative life can do so if activities are better planned and co-ordinated at local level.

Unlike much of the work in the field that concentrates on organization career development and knowledge management, this paper takes an industry sector perspective.

This paper addresses three aspects of creativity in Australian society:

This guide is presented in a workshop format and steps users and participants through techniques for gathering information to assess the economic value, tourism impact and benefit of cultural tourism in a destination.