This report looks back on the first 12 months of the COVID-19 pandemic and report on what we have seen, primarily through the lens of complaints received from individuals about the actions taken by NSW Government agencies.

This is the ninth World Happiness Report. As noted within the report, this year has been one like no other. The Gallup World Poll team has faced significant challenges in collecting responses this year due to COVID-19, and the SDSN appreciates their efforts to provide timely data for this report.

No single metaphor can capture the complexity or ramifications of the societal impact of COVID-19 pandemic. This report presents the British Academy’s review of the policy implications of COVID-19.

This article describes a case study of a participatory research collaboration between culturally and linguistically diverse (CALD) community leaders and health behaviour change scientists during the COVID-19 crisis.

This paper argues that the involvement of consumers and the community in the quest to combat and recover from the COVID-19 pandemic will enable social equity, as demonstrated by a case study.