This report has been valuable in identifying potential barriers to competition and its impacts on consumers in the Victorian and NSW gas markets. Gas consumer advocates in Victoria and NSW have generally not been deeply engaged in policy and regulatory debates in this complex and technical area. The Energy + Water Consumers’ Advocacy Program (EWCAP)...

To better understand the growing impact of mobile devices in the retail sector, Deloitte recently conducted an in-depth study asking consumers how they’re currently using their smartphones for shopping, and how they are likely to use them in the future. This report summaries the findings.

The retail market for milk in Australia has become more concentrated and, partly as a consequence, so has the wholesale market. This means that farmers, lacking countervailing market power, are at a competitive disadvantage. The result has been that retail prices for milk have increased while farm-gate prices have been subdued, and in some recent...

While retail form has implications for matters such as consumer accessibility, quality of service and transport patterns and has been the subject of investigations overseas, there have been comparatively few investigations into the nature of retail form in Australia and the factors that shape that form.

This report examines the structure and workforce of the Retail trade industry. Topics covered include: an industry overview; industry performance and trends; forms and conditions of employment; and earnings and wage instruments.The retail industry is relatively concentrated among large firms and profit margins are the lowest of any industry. On average, wages and salaries account...