The report shows how the Australian Public Service (APS) supports the Australian Government, the Australian Parliament and the Australian people. The report explores how the APS workforce and workplaces are evolving, and capability, stewardship and leadership programs and practices in the APS. It shows clear progress, with stronger service delivery, higher workforce capability and improved...

The deployment of AI-enabled services within the public sector raises complex challenges. While the value of these services is increasingly clear, the critical question is whether the organisation or government department is organisationally, technically and ethically prepared to deploy these services responsibly and at scale. This paper seeks to address that readiness gap.

The purpose of the review is to help the Australian Department of Social Services enrich its capability to achieve its goals over the next four years. It provides a detailed assessment of the agency capability – and opportunities to improve this capability – in the areas of leadership and culture, collaboration, delivery, workforce and enabling...

A special ministerial inquiry into the workplace culture of the Office of the Children's Guardian (OCG) in New South Wales. It makes 16 recommendations to restore the OCG workforce, community and government’s trust and confidence that the OCG has the leadership, governance, policies and practices in place to achieve its mission.

Systems leaders are trusted actors who help many people to collaborate to address wicked policy problems. This article summarises the practical advice to emerge from academic research and offers insights on how to support and engage in systems leadership. Systems leaders are needed to inspire and empower many other actors to produce more transformative change.