Galiwin’ku is the largest Yolŋu community in the East Arnhem region. This update report is intended to assist local and regional agencies, leaders and residents to better understand the barriers to digital inclusion, develop local strategies to address these barriers, and support planning and partnerships with government and industry stakeholders.

Australians are losing time and money, and are experiencing emotional distress, due to poor cancellation practices for phone and internet services by telecommunications providers. This policy position statement calls for 13 improvements across three key areas: empowering consumers to make informed decisions, removing cancellation barriers and offering fair remedies.

This report presents updated findings from the first and second research visit to adjacent communities Pipalyatjara and Kalka in South Australia's (SA's) Aṉangu Pitjantjatjara Yankunytjatjara APY Lands. It describes changes in First Nations digital inclusion over two years, outlining the state and usage of communications and media services from 2024 to 2025.

The Telecommunications Legislation Amendment (Triple Zero Custodian and Emergency Calling Powers) Bill 2025 (the Bill) amends the Telecommunications (Consumer Protection and Service Standards) Act 1999 to establish a Triple Zero Custodian in legislation. This paper sets out the purpose of the Bill, the background of recent Optus outages, policy positions, and key issues and provisions.

Telecommunications services are essential to the Australian community. This position statement outlines the support for a modern universal services framework ensuring all Australians have equitable access to essential telecommunications services – covering fixed voice, mobile and internet services. To meet the needs of consumers, the framework should incorporate the principles of connectivity, accessibility, reliability and...