The purpose of this study is to estimate the amount mortgages for owner-occupiers contributed to the profits of the big four banks in Australia: ANZ Bank, the Commonwealth Bank of Australia, the National Australia Bank and Westpac Banking Corporation. An analysis of the data suggests big banks profit disproportionately from housing loans to owner occupiers.

A report from a review into the Australian banking sector focused on the role small and medium sized banks play in providing competition in the sector and the regulatory and market trends affecting them. It identifies several areas where regulation could be streamlined or simplified. The report provides recommendations for the Government and actions for...

The report provides an update on the banking sector’s progress on addressing fees charged to low-income customers. This included how each bank was reviewing transaction data to identify low-income customers and addressing fee harm for low-income customers in high-fee transaction accounts. The report found even larger numbers of low-income Australians paying too much.

A new code that sets new standards and clearer expectations for service, integrity and accountability across the entire banking industry. It provides customers with safeguards that are not set out in law and includes new provisions offering greater protection for small businesses, guarantors and vulnerable customers. At its centre is an expanded definition for small...

This report highlights key matters raised at the public hearings conducted with Australia’s four major banks. It examines how the major banks are balancing the interests of a diverse set of stakeholders, including borrowers, depositors, shareholders and the wider community. The report finds deep concern about culture and conduct within the banking sector.