This report provides a social return on investment analysis of the financial counselling sector in Victoria, including estimation of the economic benefits delivered by the sector. The research found that each dollar spent on delivering financial counselling services delivers a SROI between $3.70 and $5.30.

This report gathers case studies and evidence on issues First Nations Australians are facing with superannuation, and provides practical solutions and recommendations for improvement. It identifies key barriers and shows that many First Nations peoples are shut out of the superannuation system and denied access to their savings.

Financial counselling is an identified key component of support needed to reduce risks and improve the resilience of communities experiencing natural hazards. This framework informs the financial counselling sector and the broader community on the role of financial counselling in disaster preparedness, response and recovery across Western Australia.

This snapshot examines the impacts of the cost-of-living crisis on ordinary people, drawing on the insights of financial counsellors and their clients, and explains how these services are responding to help people and influence financial services to create a fairer market.

The Department of Social Services is seeking feedback on the current suite of programs funded under the Financial Wellbeing and Capability (FWC) Activity.