This research on digital exclusion shows internet in Australia is almost universal, but some – particularly vulnerable groups – are still missing out. The report takes a closer look at the 2% of Australians without internet access who face higher rates of digital exclusion. The research contributes to evidence to help inform policies that target...

This report analyses the Longitudinal Study of Australian Children to understand the experiences of technology use for young Australians. The research considers children and young people’s access to digital technologies by different socio-economic groups and their online safety experiences. It finds that while Australian children are increasingly online, digital connectivity differs by socioeconomic background.

Digital wallets (DWs) are increasingly being embedded into a diverse range of sectors including banking, e-commerce, healthcare and government services. This report presents inclusive, evidence-based frameworks to support DW development that bridges gaps between policy, user expectations and commercial imperatives. It identifies key enablers that support informed digital identity management and decision-making.

This report outlines updated findings from the third research visit to Yuelamu, a small community located in the Central Desert region of the Northern Territory (NT). The report outlines changes in First Nations digital inclusion over three years and is intended to assist the development of local strategies to address barriers to digital inclusion and...

This report outlines updated findings from the third research visit to Erub (Darnley Island), Queensland, outlining changes in First Nations digital inclusion. It is intended to assist local agencies, leaders and residents to better understand the barriers to digital inclusion, develop local strategies to address these barriers, and support planning and partnerships with government and...