This report addresses three topics of interest to the City of Whittlesea for the development of support programs for older adults - aspirations of older adults to adopt technology, barriers preventing older adults from taking up technology, and strategies to support older adults.

As the COVID-19 pandemic has highlighted, digital engagement is crucial for fostering social inclusion for older adults. This report explains the perceived risks that affect older adults the most and outlines co-designed strategies that respond to their lived experiences of information and communication technologies.

This report describes the outcomes of stage one of the project, 'Explore and Quantify.' This includes an analysis of 22 exploratory interviews, resulting in 22 video vignettes of older adults’ information and communication technology risk perceptions (March 2021), and findings from a survey of approximately 400 members from the University of the Third Age (U3A).

This report examines how older people are adapting to the digital world, how and why they access the internet, and their attitudes to doing so.

The aim of this paper is to propose a model beyond the current assistive technology (AT) paradigm, which is often steeped in a market failure rationale. The authors propose a mission-oriented approach to AT which will enable a greater rate of innovation (thus directing and mobilising AT investments) and subsequently greater access to well-suited AT...