This paper highlights testimonials from women who have shared their experiences of financial abuse relating to general insurance. These personal accounts provide a sobering glimpse into the challenges they encountered and highlight the need for systemic change. The paper aims to provide a blueprint for industry and regulatory action.

This review was commissioned to advise on improving community engagement on renewable energy infrastructure developments.

This report presents a preliminary account of enforcement action taken by the Australian Communications and Media Authority between 2010 and 2023 in relation to four sources of consumer protection rules arising out of the Telecommunications Act 1997 (Cth). The report highlights the importance of publicly available data on enforcement of consumer protection rules.

This survey report points to ongoing opportunities to enhance Australia’s privacy framework, and illustrates that there is strong support for Australian government legislation that protects personal information. The Office of the Australian Information Commissioner will use the findings of ACAPS 2023 to inform their ongoing input into the review of the Privacy Act, and to...

Whether deployed within the private or public sectors, regulatory technology (RegTech) holds significant potential to improve regulatory compliance, reduce compliance costs, and improve the speed and accuracy with which known harms can be addressed and emerging risks can be identified.