Stewardship
Report
In the interest of fairness: a review into the ATO’s management of remission of general interest charge
A review into the Australian Taxation Office’s (ATO) decision making in relation to the general interest charges on tax debts. It found the ATO’s inconsistent decision-making, vague guidance and poor communication were leading to confusion and unfair outcomes for taxpayers seeking a remittance of the interest charges accumulating on tax debts. It made four recommendations.
Report
"No capacity to allocate": the Department of Communities and Justice's practice of closing ROSH (Risk of Significant Harm) reports
Identifying and responding when children and young people are at risk of harm is a core element of the Department of Communities and Justice’s role in the NSW child protection system. This investigation denounces DCJ’s longstanding practice of closing risk of significant harm (ROSH) reports on the stated basis that it has inadequate resourcing.
Report
Administration of the age pension
The age pension is the government’s means tested income support for eligible seniors. It is a significant component of Australian Government expenditure. This audit provides assurance to Parliament on the Department of Social Services’ (DSS) and Services Australia's administration of the age pension. It finds the DSS’s oversight of the age pension is partly effective.
Report
Closing the Gap in schooling and early childhood development: partnership and reporting
Progress in Closing the Gap has been slow. The National Agreement on Closing the Gap includes 17 socio-economic outcome areas with 19 targets. This audit focuses on activities related to the three outcome areas for schooling and early childhood development, which comprise Targets 3, 4 and 5. It provides four recommendations.
Report
Fairness in the Targeted Compliance Framework: when decisions are made beyond your control
An investigation into the remediation of income support cancellations and oversight of decisions made by employment service providers affecting job seekers in the Targeted Compliance Framework. This report found the Department of Employment and Workplace Relations’ oversight of decisions by providers is poor and lacking in transparency. It provides eight recommendations and identifies lessons for...