The Australian Public Service (APS) reform program has built on previous reform efforts and is now in its third and final phase. This report outlines the key achievements under the four pillars of the program. 54 of 59 initiatives are either complete or in delivery, with agencies across the APS actively adopting and embedding changes.

The report shows how the Australian Public Service (APS) supports the Australian Government, the Australian Parliament and the Australian people. The report explores how the APS workforce and workplaces are evolving, and capability, stewardship and leadership programs and practices in the APS. It shows clear progress, with stronger service delivery, higher workforce capability and improved...

This report presents themes and insights from the 2024–25 performance audit program, as well as analysis of the outcomes of performance audits between 2020–21 and 2024–25. Four key themes emerged from the audits: integrity; stewardship; risk management; and performance management. Audits observed good practices as well as deficiencies.

The purpose of the review is to help the Australian Department of Social Services enrich its capability to achieve its goals over the next four years. It provides a detailed assessment of the agency capability – and opportunities to improve this capability – in the areas of leadership and culture, collaboration, delivery, workforce and enabling...

The review was commissioned after the May 2025 overhead wiring failure at Homebush, Sydney. It examined the cause of the incident, the impact of recent repair and fleet investment, and whether passenger communications were adequate during major disruptions. It makes clear the performance of Sydney’s rail system is not where it needs to be.