The care economy is a significant part of ‘human services’ which make up most of the non-market sector in Australia. However, labour productivity in the non-market sector has been negative over the past decade. This paper poses that improving productivity, service standards and innovation in the care economy is a key part of improving Australians’...

This report investigated whether the Department of Employment and Workplace Relations and Services Australia cancelled job seekers’ income support in a lawful manner by using automated processes and the safeguards they established to ensure future cancellation decisions are lawful, fair and reasonable. It found that the agencies’ cancellation of income support was not lawful and...

Capability reviews assess an agency’s current capability and how well it is positioned to meet its future objectives and challenges. This review of the Department of Education considered the trends and challenges for delivering a higher performing national education system in the coming four years and provides a review of the capabilities considered necessary for...

The Impact Analysis (IA) framework aims to support informed decision-making by government through high quality policy advice. This audit provides assurance about whether the Department of the Prime Minister and Cabinet is effectively administering the IA framework. It finds that the Department has been a largely effective steward of the framework. It made four recommendations.

Whether it’s overseeing innovation, governing risks, or getting ahead of emerging threats – the issues we face are increasingly borderless and rapidly evolving. This article discusses the concept of regulatory diplomacy as a means to solve problems requiring a global approach.