This framework has been prepared to guide the Australian Public Service (APS) on how to build strong governance over Indigenous data held by the Commonwealth. The Framework aims to provide Aboriginal and Torres Strait Islander people greater agency over how their data are governed within the Australian Public Service so government held data better reflects...

This paper considers how artificial intelligence (AI) has profound implications for democracy. It covers the potential of AI to radically disrupt democratic institutions and the erosion of democratic discourse, the potential and limits of generative AI chatbots, the trajectory and control of technological transformation, the concentrated power of big tech and the regulation of big...

The Royal Commission report into the failed Robodebt scheme offered a unique opportunity to reflect on the performance of Australian government institutions. This project, based directly on the evidence presented in the Commission’s hearings and report, focuses on the distinctive contribution of the Australian Public Service (APS), particularly its culture. It selects three general areas...

This report focuses on the NSW Government’s interactions with consultancy firms and, while specific in its examples, the themes addressed and the findings and recommendations can be seen as representative of the issues that are plaguing governments across Australia.

This paper sets out a new vision for public services in the United Kingdom, inspired by the new public services paradigm which has emerged locally in the UK in the post-financial crisis era.