Public service
Alternative labels
APS
Australian public service
Civil service
Strategy
Our stories on Country agreement
This agreement embodies the shared commitment of the Department of Infrastructure, Transport, Regional Development, Communications and the Arts, Aboriginal and Torres Strait Islander employees, leadership team and staff across the Department to create a workplace which truly values the culture, knowledge and insight of the Aboriginal and Torres Strait Islander people.
Guide
APS conflict of interest management framework: better practice model
Understanding how to identify and manage conflicts of interest is essential to maintaining public trust and upholding the integrity of the Australian Public Service. This framework provides clear guidance for agencies to develop or improve their conflict of interest policies. It outlines three levels of practice, so agencies can tailor their settings based on risks...
Report
What if the computer is wrong? Why agencies need to be willing to check automated decisions
This report was prepared in response to the investigation of a complaint made by an individual about his experience with the Department of Home Affairs in relation to their visa. The investigation found that an unlawful decision was made by an automated process. The report notes the wider lessons for the Australian Public Service.
Report
The human handbrake: how Whitehall culture holds back public service reform
Public service reform in the United Kingdom stands at a crossroads. This paper focusses on culture: why promising reforms struggle to get through the central government system in the first place, and even more so to embed themselves for any length of time. It identifies five major barriers to a more reforming culture in central...
Report
2025 APS employee census: highlights report
The Australian Public Service (APS) Employee Census is an annual employee perception survey of the workforce. It collects employee opinions and perspectives on a range of topics, such as employee engagement, leadership, communication, innovation, and wellbeing. 91% of APS employees reported they are happy to go the extra mile at work.