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Public service

Alternative labels
APS
Australian public service
Civil service
Subject Hierarchy
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APO URI

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Book

Putting citizens first: engagement in policy and service delivery for the 21st century


This book explores the ways in which governments are putting citizens first in their policy-making endeavours. Making citizens the focus of policy interventions and involving them in the delivery and design is for many governments a normative ideal; it is a worthy objective and sounds easy to achieve. But the reality is that putting citizens...
Guide

Working together: promoting mental health and wellbeing at work


This guide aims to empower managers and employees to work together to build inclusive workplace cultures and effective systems for promoting mental health in the Australian Public Service (APS).
Journal article

Evidence based policy: principles of transparency and accountability

This article focuses on the operational aspects of evidence-based policy - what does it mean for public sector agents ‘to do’ evidence-based policy, or at least to improve its quality?
Report

APS200 project: the place of science in policy development in the public service


The report aims to achieve better government outcomes through facilitating the effective use of scientific input in policy development in the public service. The key findings and recommendations of this report focus on best practice approaches and identify key strategies and actions to implement in order to encourage the uptake of science in future policy...
Report

The state of the Public Sector in Victoria 2010–11


The 2010-11 report provides an overview of the functions performed by the Victorian public sector and a profile of the Victorian public sector workforce composition and distribution. It also explores public sector responses to workforce planning challenges, and identifies strengths and opportunities for improvement in employee perceptions of organisational culture in the Victorian public sector...