What do we know about the way families interact and socialise with each other in the 'postmodern' information age? Despite all the valuable research in the field, it has been argued that we still know very little about the context of ICTs use, at home, at work, or elsewhere. Media has become part of the...

This report provides an overview of the Australian telecommunications industry performance against a range of regulatory obligations. It provides an overview of the Australian telecommunications industry performance against a range of regulatory obligations including compliance with safeguards such as the Customer Service Guarantee, the provision of emergency call services and compliance with codes and standards...

The transition from analogue to digital TV is seen by many as long overdue in a broadcast industry which has often failed to keep pace with revolutionary changes in the telecommunications and information services industries. • Television has been an important political and cultural force in Australia since its introduction in the 1950s. • Analogue...

This report examines the impact that social media has had on government policy, as well as how to manage the associated risk and leverage the benefits of social media. On 19 August 2010 the Victorian Managed Insurance Authority (VMIA) convened a roundtable, to discuss "Social Media: What's the Risk?" The VMIA roundtable series is designed...

88 per cent of household internet users have performed one or more e-commerce activity in the last six months, reveals this report on Australian consumer participation in the digital economy. Banking transactions, purchasing goods or services and paying bills online were the most popular e-commerce activities undertaken by survey respondents. The report finds that the...