This report considers competition and consumer issues in the provision of social media services to consumers and businesses in Australia by social media platforms, and highlights a range of competition and consumer harms occurring across social media services. The report continues to support reforms to protect consumers and businesses.

This document presents a brief overview of the challenges presented by the spread of mis- and disinformation, as well as the role of governments in responding to these challenges through their public communication functions and other related initiatives.

This report provides a preliminary mapping of the key issues and needs in relation to misinformation and disinformation among the Indian diasporic communities in Australia.

This report presents the findings of the first empirical investigation into the emergence of ‘blended advice’ after the COVID-19 pandemic. Blended advice refers to models of advice delivery which involve providing legal advice through some combination of face-to-face interaction and remote communications.

Based on 95 surveys and 6 stakeholder interviews, this report outlines the initial findings from a 2022 visit and highlights the current access and use of media, telecommunications and online services, as well as the digital inclusion and service delivery challenges in Djarindjin and Lombadina.