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Social services

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Position paper

Policy priorities for the next Australian government: public revenue for essential services


Australia's peak body for social services has released its tax reform election policy. It is calling for an end to tax loopholes for the wealthy in order to fund investment in our essential services and income support system.
Position paper

Policy priorities for the next Australian government: community services


Australia's peak body for social services has released its community services election policy. It is calling on all parties to properly resource community services, and build a policy framework that ensures those services are high quality.
Report

Stories of aftercare services and support needs after leaving care: a snapshot from the Stories of Resourcing and Resourcefulness project


Drawing on biographical narrative interviews with 22 young people, this snapshot presents preliminary findings on young people’s experiences of accessing services after leaving out-of-home care in Australia.
Submission

Delivering fairness: 2019 VCOSS Victorian budget submission


This pre-budget submission, from the state's peak social service body, contains over 50 recommendations to government aimed to deliver fairness, prosperity and opportunity for Victorians.
Report

Harnessing the power of client experience: the collection and use of client feedback in the social sector


The report provides a framework for an effective client feedback system, as well as practical advice on how to start using one. It also shares benchmarking results for the disability sector specifically, including insights into the sector’s current use of client feedback and areas for improvement.