An investigation into complaints about how the Victorian Department of Education and a government primary school responded to allegations of sexual abuse of two children. It found that the Department’s response to the allegations and disclosures of sexual abuse at the time was inadequate, and in some respects seriously so.

This independent review examined the operation and effectiveness of the Online Safety Act 2021 and considered whether additional protections are needed to combat online harms. The report makes 67 recommendations to strengthen Australia’s online safety laws.

Based on complaints to the Ombudsman on people not getting the help they need when interacting with government agencies, this paper outlines what has been experienced and what can be improved. It provides five case studies and identifies three key lessons to improve service delivery to all members of the community.

Australia has laws to protect people with disability from unfair treatment, yet discrimination and harassment can still occur, including at work. This guide explains what disability discrimination and harassment are, outlines steps to take if they occur, and provides guidance on making a complaint to the Australian Human Rights Commission.

This whole-of-system regulatory review included consideration of the effectiveness of regulation as an accountability mechanism for public, community and affordable housing tenants, and the community. The review also considered how the regulatory system can best support social and affordable housing growth and transformation over the coming decades. The findings and recommendations in this final report...