This literature review examines published peer-reviewed articles and a broader set of literature, including strategies, reports, guidelines and toolkits to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors and which could be applied in Australian aged care.

The main question guiding this rapid review was: “Drawing on primary and secondary literature employing various approaches, what do we know about digital services and communication platforms that allow for residential customer engagement and interaction with the energy system in Australia?”

The main question guiding this rapid review was: “Drawing on secondary literature that employs systematic review and meta-analytic approaches, what do we know about digital services and communication platforms that allow for residential customer engagement and interaction with the energy system?”

Robert Fitzgerald AM, Commissioner with the Productivity Commission and SVA Board member, talks with Stuart Lloyd-Hurwitz, SVA Consulting’s Executive Director, about competition and contestability in the social sector and how it’s all about providing more consumer choice.

This report provides a summary of the research activities in the research project RP3028: A Virtual Market for Analysing the Uptake of Energy Efficiency Measures in Residential and Commercial Sectors. To enable the development of policy programs to increase adoption of energy-efficient products, there is a need to develop a knowledge base from which it...