Aged Care Quality and Safety Commission

Owning Institution:

The Aged Care Quality and Safety Commission (ACQSC) was established on 1 January 2019. The ACQSC works under the Aged Care Quality and Safety Commission Act 2018 (the Act) and the Aged Care Quality and Safety Commission Rules 2018. The ACQSC is a non-corporate Commonwealth entity under the Public Governance, Performance and Accountability Act 2013 (PGPA Act).

The ACQSC replaces the former Australian Aged Care Quality Agency and the Aged Care Complaints Commissioner. From January 2020, subject to legislative amendment, the ACQSC will incorporate the aged care regulatory functions of the Department of Health.


"Care that is right for me": A resource for working with aged care consumers

As part of its responsibilities for protecting and enhancing the safety, health, well-being and quality of life of aged care consumers, the Aged Care Quality and Safety Commission (the Commission) has identified and developed a range of best practice strategies and tools for providers of...
Fact sheet

Aged care quality standards

This document outlining the Aged Care Quality Standards in Australia has been updated to reflect the new requirements that were introduced when the Serious Incident Response Scheme launched on 1 April 2021.

Consumer engagement in aged care - survey report

The purpose of this report is to describe the key themes and findings from online surveys of aged care consumers and aged care providers, regarding best practice models for engagement between consumers and providers.
Literature review

Consumer engagement in aged care: literature review

This literature review examines published peer-reviewed articles and a broader set of literature, including strategies, reports, guidelines and toolkits to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors and which could be applied in Australian...