The policy explains the approach to detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers in the Australian aged care sector.

A well supported and skilled workforce is essential for high quality care, and a great aged care experience for older people. Worker risks can lead to serious harm, such as abuse of older people through direct and intimate care services. This can happen in any service setting. Registered providers are accountable (responsible) even when they subcontract their care and services or engage agency staff to deliver services.  

This policy includes information about:

• who is a worker
• what is worker risk
• key obligations relating to managing worker risks
• worker screening
• the Commission's approach to managing worker risks through detection, assessment and response.