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New South Wales

Report

Social housing


This New South Wales (NSW) audit assessed whether social housing is effectively and efficiently prioritised to meet the needs of vulnerable households, and whether social housing tenants are effectively supported to establish and sustain their tenancies. The report finds the process to apply for social housing is inefficient and inequitable. It makes five recommendations.
Report

2024 Review of the Dust Diseases Scheme


This review of the Workers’ Compensation (Dust Diseases) Scheme focused on support for younger workers within the scheme and the risk factors and safety measures related to dust exposure in the tunnelling and quarrying industries in New South Wales.
Report

How long it takes to learn English while learning the curriculum

Jenny Hammond

This report presents research into how long it takes students in New South Wales government schools learning English as an additional language to develop the level of English required to equitably participate in curriculum learning. The report outlines the findings, context and implications of the research, as well as the data and methods used.
Report

Study of tenancy dispute experience and preparedness at NCAT


This report presents findings from the STEP Study – an exploration of how self-represented individuals experience tenancy proceedings at the New South Wales Civil and Administrative Tribunal (NCAT). Findings reveal insights into power dynamics in conciliation, gaps in procedural clarity and the importance of advocacy in tribunal outcomes.
Report

Data-driven insights into NCAT tenancy dispute resolution


This analysis of nearly 40,000 applications finalised in 2024 provides a unique view into how tenancy matters progress through the New South Wales Civil and Administrative Tribunal (NCAT). The report reveals patterns in dispute resolution, party roles, hearing outcomes and procedural timelines. It provides detailed insights into how tenancy disputes are initiated, managed and resolved.
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