This report details findings from Australian consumer complaints regarding digital platforms in the period January 2023 to August 2025. The report highlights case studies showing the similarity in consumer harms with telecommunication companies. It finds digital platform complaints are growing and concludes that establishing a Communications Ombudsman would increase trust in the digital economy.

A broad ranging review of the Victorian public sector and its operating environment with a focus on improving the delivery of core services and finding opportunities to create more budget capacity. It provides advice to the government on how to set up the budget process for the future, including an ongoing cycle of review to...

The report outlines how governments can lock in benefits for the communities hosting Australia's new industries and energy infrastructure. It outlines a framework for allocating public funding that incentivises and supports developers to deliver better community engagement, and ensures new net zero industries strengthen local and First Nations communities and workforces.

A report examining the commissioning environment faced by Australian creators of art music. It takes a comprehensive look at commissioning practices across the art music sector, which encompasses contemporary classical, jazz, improvised and experimental music, and sound art. The findings will inform the development of a new best-practice commissioning guide.

Australia’s natural gas sector has transformed dramatically between 1975 and 2025. This paper outlines how Australia’s looming gas shortages are largely the product of political decisions that have stalled investment, restricted exploration and driven up energy prices. The paper argues that the very policies intended to protect consumers have made the situation worse.