This investigation focused on the three councils that defended their outsourcing arrangements – Glen Eira, Port Phillip and Stonnington.

This report includes adverse comments about Glen Eira, Port Phillip, and Stonnington councils and the Department of Justice and Community Safety. In accordance with section 25A(2) of the Ombudsman Act, the investigation gave the three councils and the Department a reasonable opportunity to respond to the material in the report. This report fairly sets out their responses.

The issues in this investigation originate from changes to the law in 2006, when the Victorian Parliament passed a new Infringements Act.

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