This paper examines the evolution of management practices in New Zealand, decomposing the overall change in the prevalence of particular practices between 2005 and 2017. The analysis draws on four waves of the Business Operations Survey (BOS), which provide consistent measures of self-reported management practices among New Zealand firms. Questions cover a range of topics including strategy, goals and planning, information and benchmarking, quality and process, and employee practices.
The results show that the degree of change in the prevalence of most practices has been relatively limited over the period considered. Where change has occurred, groups of similar practices tended to move in the same direction. Practices associated with employee performance and satisfaction have seen some of the largest positive shifts, while several practices associated with external monitoring and benchmarking saw a decline over the period.