This study explores how on-the-job training supports people with intellectual disability undertaking traineeships in the aged care sector.

Conducted through a pilot program in South Australia, the research followed eight trainees over 12 months across four aged care providers. The purpose was to understand how structured and unstructured workplace training contributes to skill development, confidence, and employment outcomes for people with intellectual disability.

Findings revealed that individualised, flexible training approaches – delivered collaboratively by aged care staff, Disability Employment Services (DES) consultants, and Registered Training Organisations (RTOs) – were key to success. Trainees benefited from tailored support, consistent feedback, and inclusive mentoring. Over time, staff attitudes shifted positively, and trainees were seen as valuable team members who contributed to workplace culture and resident care.

Recommendations include investing in mentor training for aged care staff, fostering inclusive workplace cultures, and ensuring ongoing collaboration between DES, RTOs, and employers. The study highlights the importance of personalised support and communication, and suggests that with the right structures, people with intellectual disability can thrive in meaningful employment.

The study supports the goals of the Australian Government’s Disability Employment Strategy (2021–2031), which emphasises inclusive employment practices, skill development, and long-term job retention for people with disability.