This inquiry considered how artificial intelligence (AI) and automated decision making (ADM) are being used in workplaces and possible safeguards to guide their development and implementation. It found that the digital transformation has exposed significant risks, including gaps in Australia’s regulatory frameworks and workplace protections. This is especially the case with data and privacy. Australia requires a robust and comprehensive approach to protections, capturing all Australian workplaces and workers. The report makes 21 recommendations.

Focus of recommendations

• Maximising benefits of AI and ADM in the workplace, including through increased support to employers and employees, and strengthening workforce capabilities.
• Addressing specific risks associated with AI and ADM, such as those relating to work health and safety and intellectual property.
• Managing high-risk AI systems in workplaces and supporting proposed guardrails.
• Clarifying legal obligations on developers and deployers (employers) of ADM and AI systems as they apply to workplaces.
• Enhancing employee protections, especially regarding their data and privacy, such as protection against excessive and unreasonable surveillance in the workplace, and safeguarding equality and inclusivity.
• Requiring meaningful consultation, transparency, accountability and procedural fairness regarding the use of AI and ADM.
• Developing information campaigns to build public trust of these technologies, understanding of the relevant frameworks, and of safe and responsible use.