This is the second report in the Cybercrime in Australia series which describes cybercrime victimisation, help-seeking and harms among Australian computer users. In 2025, 10,335 online Australians participated in the Australian Cybercrime Survey. The report found that rates of victimisation remain high, formal help-seeking remains low, and a large proportion of victims are negatively impacted by cybercrime.

While most cybercrime continues to go unreported, a higher proportion of respondents sought help for certain types of cybercrime, particularly among small to medium business owners and operators. Victims were more likely to recover money from identity crime and misuse incidents in 2024 than in 2023 (see Cybercrime in Australia 2023). A higher proportion of victims reported being negatively impacted by cybercrime in 2024, particularly for social and health related harms.

Key findings

• 27% of respondents had been a victim of online abuse and harassment in the 12 months prior to the survey
• 21% had been a victim of malware
• 22% had been a victim of identity crime and misuse
• 9% had been a victim of fraud and scams
• Certain sections of the community were more likely than others to fall victim.