This Evidence Brief from the Australian Healthcare and Hospitals Association’s (AHHA) Deeble Institute for Health Policy Research and Consumers Health Forum of Australia (CHF) provides recommendations for health service providers including hospitals and Primary Health Networks (PHNs) to increase the role of consumers in designing healthcare services.

The brief was authored by Rebecca Randall (CHF), with contributions from AHHA and participants in a recent workshop jointly presented by AHHA and CHF, Consumer Engagement: How can PHNs & LHNs involve consumers in co-creation to improve healthcare?