Literature review
Evidence scan of educational interventions for children in out-of-home care
This literature review examined the effectiveness of policies, programs, practices and interventions aimed at strengthening educational and wellbeing outcomes for children and youth of all ages in out-of-home care (OOHC).
Article
Competition: it's all about the consumer
Robert Fitzgerald AM, Commissioner with the Productivity Commission and SVA Board member, talks with Stuart Lloyd-Hurwitz, SVA Consulting’s Executive Director, about competition and contestability in the social sector and how it’s all about providing more consumer choice.
Article
Are you really focused on your clients?
Prompts to help you reflect on how well you know your clients and what they need, drawing upon the SVA Fundamentals for Impact.
Article
How disability service providers can become more customer-centric
This article unpacks what is meant by customer-centricity, and provides a guide and practical tips for disability service providers looking to take a customer-centric approach to transforming their operating model.
Article
SROI revolution or evolution?
A growing emphasis on developing rich theories of change, being pragmatic about what data to collect, and increasing sophistication in valuing outcomes has put Social Return on Investment (SROI) at the forefront for how society can better account for what really matters.