Organisation

Boston Consulting Group

Guide

Accelerating digital inclusion in the new normal

This guide offers a framework for a multiyear, cross-industry programme to shape policymaking and accelerate action in the new normal. It presents three innovative strategies for public and private sector leaders to enable greater digital inclusion for the world's economies and societies.
Report

The trust imperative: why customer experience in government matters

This report explores practical ways that Australian and New Zealand governments can increase the trust and confidence of their customers in a sustainable way that increases engagement and reduces cost.
Briefing paper

The Net-Zero Challenge: global climate action at a crossroads (part 1)

This paper is the first in a two-part series on the Net-Zero Challenge, which assesses the state of global climate action through the lens of corporations, governments, and civil society. While there are clear signs of incremental progress, climate action needs to move at a...
Report

Engaging business in refugee employment: the employers’ perspective

This report, on barriers to refugee employment, calls on the government to consider measures including employer education programs as ways of encouraging firms to hire and retain humanitarian migrants.
Report

Value in healthcare: accelerating the pace of health system transformation

The World Economic Forum’s system initiative “Shaping the Future of Health and Healthcare” aims to provide answers to the question: How can the world deliver affordable and quality healthcare for nearly 9.7 billion people by 2050?