Digital inclusion is based on the premise that everyone should be able to make full use of digital technologies – to manage their health and wellbeing, access education and services, organise their finances, and connect with friends, family, and the world beyond.

This report looks at issues that fall under the umbrella of cyber safety, and the particular kinds of outcomes that are occurring in remote Aboriginal communities and towns. Some of the standard strategies for avoiding harm are failing in these contexts, and the resulting problems can affect many people.

The Disconnect audio documentary discusses why people in some Aboriginal communities believe that mobile phones and social media are creating new kinds of conflict.

The unique features of Queensland create particular challenges and opportunities for digital inclusion. With the potential of technology to deliver better health, education, social and economic outcomes, it has never been more important that no one gets left behind.

Telstra has partnered with the Institute for Governance and Policy Analysis (IGPA) to conduct the latest round of quantitative research of the Australian public to garner further, refreshed evidence in relation to the role of technology in government service delivery.