The WAAEH Outcomes Measurement Framework offers a revitalised and reconceptualised approach to the research and evaluation of homelessness.

Approaching the study of homelessness as a complex adaptive system requires a methodological diversity not commonly found in homelessness research and evaluation. Methodological diversity requires that the Outcomes Framework and this accompanying Data Dictionary draw on multiple ontologies and epistemologies in choosing methods of measurement.

This report captures the voices of people who have a lived experience of homelessness as well as practitioners working in the sector. It is at this touchpoint, between frontline workers and clients who are seeking support, where the most valuable insights into what is working or not working can be found.