This ACCC draft report for the communications sector market study includes the draft findings, proposed recommendations and proposed actions, in relation to a number of communications services across the retail and wholesale supply chain.

For the first time ever, complaints about internet services to the TIO are higher than complaints about mobile phones.

The committee notes that it is conducting a 'live' inquiry about the rollout of the NBN. As this report is being tabled, NBN infrastructure is being constructed and NBN customers are choosing plans from their Retail Service Providers (RSPs).

The NBN network (NBN) is an Australia-wide project to upgrade the existing fixed-line phone and internet network. Since 2009, NBN Co Limited (NBN Co)—a wholly Australian Government-owned company—has been tasked to build, design and operate Australia’s first national wholesale-only, open-access network. Migrating to the NBN—The experience of Australian consumers details the results of research commissioned...

The Australian Government has committed to provide $29.5 billion in equity funding to NBN Co Limited (NBN Co) for the rollout of the National Broadband Network (NBN) by 2020. The Government also recently agreed to provide NBN Co with a loan of $19.5 billion to complete the NBN rollout at an estimated total cost of...