This paper reports findings of an ongoing research that follows the Design Science Research approach, with the aim of exploring how existing technologies can support incorporating mistakeproofing (poka yoke) into healthcare design, framed within the regulations compliance process. These technologies rely on the use of hybrid approaches, providing assistance to designers across all design stages...

Just a few years ago, policy-makers became concerned about the prospect of many job-related tasks being automated using advances in robotics and artificial intelligence. In this study, Statistics Canada researchers, Marc Frenette and Kristyn Frank, break new ground, by examining the demographic and employment characteristics of workers facing a high risk of job transformation due...

When the COVID-19 pandemic hit the United States in March 2020, states experienced unprecedented surges in online inquiries and transactions. Automation, in the form of chatbots, was quickly developed and deployed to supplement existing human resources. This publication includes state examples, predictions for the future and links to state chatbots.

Technological advances have made it easier for agencies to make automated decisions. However, it is well recognised that automated systems have the potential to significantly impact the rights and privacy of individuals.

This report is the second of two in a project looking at how Wales can develop a 21st century skills system, ready for the changes it faces and able to prepare the people and economy of Wales to take the opportunities and meet the challenges faced over the coming years.